Customer Accounts

Barkpass allows your customers to log in with their own email and password credentials.

Managing customer accounts

You can manage your customer's user accounts from your Barkpass admin dashboard.

To edit customer information, you can:

• Search for the user in the top search bar.
• Navigate to the Users tab.

Deleting customer accounts

You can delete customer accounts from Barkpass. Customer account records are still preserved in Barkpass in order to display relevant information, including the previous passes they purchased.

When you delete customer accounts, it prevents the customer from logging into your Barkpass customer experience.

Visit the Users tab, find your customer, and click on their name. Then, you can click Delete.

Restoring deleted customer accounts

You can restore deleted customer accounts by visiting the Users tab and checking the option to "Show Deleted Users."

Then, find your deleted user by searching for their name or email address.

Finally, click into the user's name and click the Restore button.

Multiple customer accounts

Customer accounts are unique to your Barkpass organization. This means if a customer happens to have used Barkpass with a prior organization, they will still need to create a unique account for your organization.

Customer accounts vs. admin accounts

Customer accounts are entirely separate from Barkpass administrative accounts.

If you would like to log into your customer-facing Barkpass landing page, you must register as a customer for your Barkpass team. This means you will manage two separate logins — one for your customer-facing experience and one for your administrative experience.