Required Passes

If your organization requires a user to purchase a prerequisite pass, like a pet license, before purchasing another pass, like a dog park permit, you may define Required Passes inside your pass settings.

Select one or more passes, and optionally limit the requirement to Residents only — which is useful if you still want to sell the pass (e.g. dog permit) to non-residents.

When a user attempts to apply for a pass, and one or more of their pets does not have the required pass, a message will be displayed instructing them to purchase the required pass. Checkout will be disabled until the pass requirements are met.

A required pass is considered valid as soon as it graduates from "Draft" to "Pending." This ensures a user can apply for both permits in the same session without waiting for the review cycle for the first pass.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us